How to Create a Warranty Issue
To start, navigate to the Warranty Issues tab and select New Issue.
Add issue details
When you create a warranty issue, enter the information your team needs to track:
Title*: Enter a short name for the issue.
Description: Add details that explain the issue.
Status*: Select Open, Work Scheduled, Pending Approval, or Closed.
Priority: Select Low or High.
Responsible Contractor: Select the contractor responsible for resolving the issue.
Trade: Select the trade associated with the issue.
Root Cause: Select why the issue occurred.
Warranty Type: Select the category your team uses to classify the issue.
Cost: Enter the cost associated with the issue.
Location: Select where the issue is located.
Attachments: Drag files into the upload area or click browse files to add supporting documents or photos.
Fields marked with an asterisk (*) are required. When you have entered the necessary details, click Create.
How to Delete Warranty Issues
Select the issue you would like to remove. Click More > Delete.
How to Restore Warranty Issues
In the Warranty Issues tab, select More > View Deleted Issues.
Next, click Restore on the desired warranty issue. Once restored, the Warranty Issue will reappear in the issues tab: