Buildr Handover

Hannah Weidman

Edward Gonzalez

Creating, managing, sharing, and reporting from the Warranty Management tools

Warranty Management

This video covers how to manage warranty requests and distribute them to the appropriate subcontractor.

Warranty Management Overview

Manage root causes, warranty types, trades, and custom fields for warranty issues.

Configure Warranty Issue Settings

Create and manage custom fields to track the warranty information your team needs.

Manage Custom Fields for Warranty Issues

Create groups of users so you can add multiple collaborators to warranty issues at once.

Create Groups for Warranty Issue Collaboration

Learn the warranty workflow, configure issue settings, and create groups for collaboration.

Getting Started

How to Create, Delete, and Restore Warranty Issues

Import a CSV into the warranty issues tool

How to Import Warranty Issues from CSV

Update warranty issue details, track progress, record internal impact, and close resolved issues.

Edit and Close Warranty Issues

Understand who can view warranty issues and share access with individual collaborators or groups.

Manage Warranty Issue Access and Collaborators

Create, import, update, and close warranty issues, and manage who can access them.

Creating and Managing Warranty Issues

Subscribe to warranty issue emails for a project and learn where to manage your notification preferences.

Manage Warranty Issue Notifications

Set your project’s warranty period dates and learn when Buildr sends end-of-period email notifications.

Manage Warranty Period Dates and Notifications

Manage your warranty issue notification subscriptions and reminders about upcoming warranty period end dates.

Warranty Notifications

Using the warranty request portal to create an issue

How to Create a Warranty Request with the Warranty Portal

The Subcontractor's Role in Warranty Management

How to Disable Warranty Requests

Learn how external users submit and collaborate on warranty requests, and control whether your project accepts new requests.

Warranty Requests

Review warranty issue activity across projects with an account-level report.

Create a Warranty Report at the Account Level

Generate a warranty issue report for a project and download it as a PDF or CSV

Create a Warranty Report at the Project Level

Generate and download warranty reports for individual projects or across your account

Reports

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